Privacy Policy

1. Introduction

Legacy Cleaning (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit legacycleaningmi.com or request a quote, how we use it, and the choices you have.

2. Information We Collect

When you submit our quote request form, we collect the information you provide, which may include your name, phone number, email address, service address, the service you’re interested in, how you heard about us, any message you include, and your text-message consent.

Like most websites, our hosting provider may also automatically record basic technical information such as your IP address, browser type and the pages you visit.

3. How We Use Your Information

We use your information to respond to your quote request, provide and schedule services, communicate with you about your appointment, send service updates and occasional promotional offers if you’ve agreed to receive them, and improve our website and services.

4. Text Message (SMS) Communications

If you check the consent box on our form, you agree to receive text messages from Legacy Cleaning about your quote, scheduling, service updates and occasional promotions. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for help. We do not sell or share your phone number or SMS consent with third parties for their marketing purposes.

5. How We Share Your Information

We do not sell your personal information. We share it only with service providers that help us run our business, such as our form-processing provider (Web3Forms), our website host, and our messaging and scheduling tools, and only as needed to provide our services. We may also disclose information when required by law.

6. Cookies and Third-Party Services

Our website loads fonts from Google Fonts, which may receive your IP address when you visit. If we add analytics or advertising tools in the future, they may use cookies to understand how visitors use our site. You can control cookies through your browser settings.

7. Data Security

We use reasonable measures to protect your information, including secure (HTTPS) connections for our website and form. No method of transmission or storage is completely secure, so we can’t guarantee absolute security.

8. Data Retention

We keep your information only as long as needed to provide services, maintain business records, and meet legal obligations.

9. Your Choices and Rights

You may ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by calling or texting us at the number below. You can opt out of text messages at any time by replying STOP.

10. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

11. Contact Us

If you have questions about this Privacy Policy, contact Legacy Cleaning at (586) 298-2553.